Customer Testimonials
My experience with Mazda is Excellent. As the vehicle had to be in the shop, it is A BIG PLUS for MAZDA having LOANERS. I was able to continue with my day & etc. Brian Advisor, Laura Clerk and Nick Tech, are Amazing Employees. They are Professional Kind and Caring. They are an Asset to the Company. I hope they get noticed and awarded for their hard work to keep Mazda customers content.
Brian is always very professional and shows real concern for me and the needs of my vehicle!
DAVID CHANDLER AND THE crew at Ingram Park Mazda was very friendly and helpful as they helped my get my dream car Mazda CX50. I so appreciate the kindness and friendly advice when choosing the right vehicle.. THANK U SO MUCH. SONIA
Brian was fantastic! Always attentive and accommodating!!! Always helpful! Has even returned my call while in holiday ! Best service agent ever!
Great service, fast delivery, and reasonable pricing you really can’t ask for much more from a dealership!!!!
Fantastic service. I waited for multiple items to be taken care of on my vehicle and not once did I wonder what was taking so long. I was kept updated on everything that was happening without having to prompt anyone.
Shawn was great to work with!
Bryan at IPAC Mazda is awesome! He listens carefully to what you have to say and he always does his best to help you out. Thank you Bryan! You are the best! ✅
Very professional service. They provided shuttle service to and from home. They were not pushy into providing additional unwanted service. They addressed all issues with my vehicle.
I have a Mazda and use Ingram for all my oil changes and maintenance. I took it one time somewhere else and regretted it. Ingram has always been fair and honest and helped me keep my vehicle in good shape.
Fast, friendly and helpful. I was taken care of and out in a very short time.Highly recomend this dealership👍
My service advisor Mark was professional and got my Mazda repaired and returned by the date discussed. I would recommend Ingram park Mazda service for all major repairs.
Arrived on time at my appointment. Was greeted immediately. Service advisor, Mark, was giving me updates on my car. Awesome
Everybody is super friendly and hard-working. The shuttle driver was the kindest, most pleasant fellow
Brian is very courteous and helpful. I bought the engine/cabin filter - he showed me where to put it-next oil change I’m going on day his working.
Good customer service and friendly staff. Great deal on maintenance service.
Best Mazda service department in town.
They were flexible getting us a quick appointment and did a great job
The maintenance team was very honest, professional and helpful.
As always, quick reliable service here. They got me an appointment the next day and was done in quality time.
I visited the Ingram Park Mazda Service Center on Saturday, December 21, 2024, for the initial 5,000-mile service (oil change, tire rotation, and vehicle inspection) and software updates for my CX-90 PHEV. Making an appointment online was simple and convenient. The service staff were exceptionally friendly, and the garage team kept me well-informed about the status and progress of my vehicle. They even provided a video walk-around of the fluids, filters, and each wheel well. The service, including the software updates, was completed as quickly as possible. The waiting area was a pleasant lounge, complete with tables for those working remotely, as ...
Fast, professional and friendly service, I like they have a couple of desk available so you can work while you wait.
I purchased my new Mazda3 in Dallas and drove back to San Antonio. I went to IPAC Mazda to get it checked out after the road trip. The staff was very helpful and accommodating!
Great service.
Excellent customer service!
Excellent customer service. They accommodated for my needs and I couldn’t be more greatful.
Been taking my Mazda 3 here for years to get serviced and haven’t had an issue yet. Even bought the car from here too.
Great friendly fast service!
It was great every one is always nice I would recommend to my friends to bring theirs car here for service
Had my Mazda6 serviced for standard oil change and tire rotation. Solid service and appreciated the tables by the window to do some work on my laptop while waiting. Also appreciated the breakfast tacos and high quality specialty coffee vending machine.
Intake was quick and easy, the oil change and inspections were thorough and we'll narrated with well done video . Very professional. Good job all around.thanks
My experience with the Service Center, Ingram Park Mazda is always great they’re quick. They explain everything and they walk me along the process the entire time and keep me aware of what’s going on. I’ve already told people about them and I will continue to do that. They are my go to for all things Mazda!
I had such a smooth experience- they were there ready to serve and help me out- a very friendly environment as well
Excellent customer service, great video review.
I took in my 2015 Mazda CX-5 to replace both headlamp units. Mark & his team were great in providing me status updates & even provided me a loaner vehicle as they needed a few additional days in order to complete the replacement well. I appreciate Mark & his colleagues for a job well done!
Daniel was very helpful in communicating the situation and in all follow ups. GOOD JOB DANIEL.
I arrived 11 minutes early and was greeted promptly by service technician Mark Schwing. He confirmed the work order giving a quote for the oil change, mentioning also the NEW pre-paid budget friendly 3 service bundle. Okay. He researched and quickly returned stating the pre-paid service already existed in my purchase contract. I received a link to a live video of my vehicle inspection. Mr. Schwing returned and encouraged me to view it. I thought about the filters but forgot to mention it. I was happy about the reminder. Without hesitation I approved the service. With the money I "saved" ...
Excellent customer service and also always kept me up to date on vehicle status. Will recommend IPAC to anyone i know. Also Julian in there sales department is great. Just bought 2 cars from him in the last 2 months
Brian was amazing! Friendly and professional Got my car in and out in about an hour. Had a 1:00pm appointment to test my battery and got it replaced and I was on my way! The cashier is amazing too! I don't remember her name but she would always have pretty nail polish! Thanks IPAC Mazda!
Had a great experience at this dealership. Our sales guy David Chandler was more than helpful and we drove away with a great deal.
bryan is the man to go to always on point !
Not bad, quick service
My experience at Ingram Park Mazda was a very good one. I was impressed with their customer service. Their timely service was impeccable. They’re waiting area was very clean and welcoming. I recommend them for your vehicle maintenance. You won’t regret it. danial, my service personnel was very experienced and knowledgeable. Thank you, Danial.
Great service. Mark was very helpful even thou I went without an appointment he was able to help me out. Thanks b
Thank you for the great service!
Great service , professional, didn’t take to long the video inspections come in handy thank you
Service was excellent and didn’t wait that long.
Great overall service.
Took my car in late afternoon with no appointment and the service writer got me scheduled that day and got a ride from the courtesy driver even though it was five minutes until four when he quit driving for the day. The service dept. kept me up to date on progress and sent a video of the issues. I am very pleased with the service and the honor veterans and military with a discount. Thanks IPAC Mazda for all you did
Service was outstanding~I had some extended service done and it was accomplished in a timely fashion by a friendly service advisor
Service is always great. Staff is friendly, And always keeps you informed of what's happening with your vehicle.
I took my car in this morning to get an oil change, and all I can say is Great Service! Everyone was polite and quick service. Thank you So much. My car runs Great! Thank You Daniel
Advantage Maintenance Package is a must! I appreciate the details they take in caring for my vehicle so that I’m on the road safely!
Do all my maintenance at IPAC. Always prompt, reliable service.
Purchased a used car from Austin Subaru. I brought it in for service due to multiple check engine lights within the first week of having the car. Daniel tried with the warranty I purchased and was all denied. I was sold a lemon! I would like to thank him and the technician letting me know of all the issues and that the car is not safe to drive and the necessary repairs needed in order to be road worthy.
From the moment I showed up Mazda greeted me well and always updated me. They did not take long and that’s why I keep coming back to overall wonderful service.
Hi, recently just purchased a 2025 mazda cx5 and I just want to say thank you to mark for helping me make my trade. He was very informative & made sure I got the best experience. He worked with me to get the best deal. Also the ingram park mazda family even welcomed my baby girl & played with her. Thank you all so very much!
Had a great experience with IPAC Mazda service and my advisor Daniel. My CX-5 is now awesome again!
Service was great!!! It was my first time taking my car here and Mark (Service advisor) took great care of me and explained everything. The mechanic sent me a video of the problems he found and even added the recalls. All service was done in a timely manner and constant communication made it very easy. I would highly recommend seeing Mark for any service needed.
Sofia in parts and service was really helpful and great customer service and Bryan was really great , great customer service as well they did it in a quick timely matter and fit me in there schedule last minute definitely recommend to get your car fixed or checked out at this location
I recently came for my 100K service. From beginning to end, I received the best attention and I left driving my Mazda3 like the day it was purchased brand new. Bryan has been the best assesor for the last three years.
Bryan, the service tech is such a great person always quick to help. I don’t ever have issues getting my oil changes even when somethings wrong on my vehicle he will always make it right . Very appreciated. The service desk they’re also sweet even Nick, the mechanic always taking care of my vehicles! Thank you Ingram Park Mazda 🫶🏻