Customer Testimonials
It was my first time taking my car for an oil change at Ingram Mazda. Everyone was very attentive to my needs. Very helpful information about their special offer on oil changes. I also like the video they do with the multi inspection! I’ll definitely continue doing business at this location!
They pretty much cover everything. Which means a lot. Very fast
I went today without an appointment to see if I could squeeze in. I was a month overdue for my oil change. Bryan was amazing like always. I was able to get in and out within 2 hours. Also got my inspection.
Very helpful. Appreciate the service.
Great experience buying my first new car in over 10 years. David C. helped us out, let me test drive and made the whole process very easy and fairly quick. Was very painless compared to what I was expecting from previous experiences at different dealerships. Everyone we worked with was very kind and helpful and answered all out questions without feeling rushed. Will go back again for future vehicles.
The guys here are amazing and punctual. The office staff took care of me and made sure I was fed as well. Super cool environment! I highly recommend getting your car serviced here!
He was the best!
Amazing service!
On time, efficient and helpful! Will keep coming here to get my car serviced!
Yes, in service Mr. Daniel, very professional we need more people like him…
I purchased my 2023 Mazda CX-5 at Ingram Park Service Center back in November 2022, and it is the only place I get my vehicle serviced. I have been totally satisfied with service I have received to date.
Mark helped us fast service and very helpful. They offer military discount or website discounts.
Super quick and efficient oil change, also good pricing! Staff is also very friendly!
Very well taken care of. Up to date on what is needed with pictures of the needs.
I went to Ingram Park Mazda Service Center for an oil change. After that was done some additional work was recommended. Since I was already there they were able to complete the recommended work. Everyone was very professional from being to the end of my visit.
Daniel got us in and out super quick and made us feel taken care of. Thank you!
The best service on my cx5 Mazda with Mr Byran
A great overall experience 👍
Great.
I have been a customer at Ingram Mazda for couple years. They have always been professional and provided excellent customer service! The service advisor, Mr. Mark Schwing, Laura , Tech John M, and Service Manager, Mr. Clary Luday are professional and courteous. Mr. Mark Schwing has always been patient and takes the time to thoroughly explain the service recommendations. I recommend Ingram Mazda to anyone that owns a Mazda!!
Friendly staff and great service.
Bryan was amazing . I made an appointment at IPAC Chrysler Jeep and Dodge and they kind of gave me the run around and sent me to ipac Mazda . I was greeted by Bryan who was EXTREMELY nice and helpful . Went above and beyond with my appointment and gave me helpful insiders I didn’t even know to ask. 10/10 will always try to go to him to get my cx5 looked at
Mark was so very helpful and very detailed in what was needing to get done on my vehicle
Went in for routine maintenance and an oil change. Bryan was incredibly friendly and very helpful. They had me in and out in less than an hour. Will be returning!
Brian was accommodating. The website for scheduling was great.
Good service and reccomended some good money saving options
Brian was awesome. Always kind. Always willing to make his customers happy. He needs a raise. I travel far for his service because I have been taken advantage of at another dealership.
Always friendly , being told when and the video is great . Clean and love the fact on this day went to have lab work and had to fast. I had a coffee and taco. Can’t beat that. Clean and I enjoyed it.
I was having issues scheduling my maintenance check on the app (not technical issues but I wasn’t sure how to answer the questions). The service team was so great - I was able to drop my vehicle off and explain to Mark what I had experienced. The repair person sent over videos of what they saw and recommendations to help my vehicle perform better. Pricing was explained upfront so there were no surprises. I was even able to talk to Mark about what was going on and ask questions about recommendations I didn’t understand and he was very ...
Everything is good
The inspection and oil change were well done. They provided me with the video of what was recommended to have serviced and allowed me to let them know if I wanted to have them done at this time or not. Overall good
Bryan was super awesome with helping us get our Mazda fixed on time and kept us updated every step of the way when we had it in the shop for a week. 10/10 service !
Service is always good and gives you details on exactly what your car needs. Friendly staff and if you get their value service, you don’t have to worry about spending money on oil change services for the remainder of the year. Been coming here for 7 years and haven’t had any issues.
I'am please with the staff at mazda.They treat me with respect and i love it when they call me by my last name Ms.Salazar.l'am specially impress how fast i got out of there.Brian has a very special place in his heart he makes me feel welcome.l love my mazda and please with every employee that make us feel special.lt's like getting a huge hug haha.Keep up the good work.Good employees are very hard to come.Love you" STAFF".🥰
I originally bought my first mazda from IPAC Mazda. I've always had my vehicles serviced by the dealership. I've had bad experiences elsewhere. I love the fact that I get a video showing me exactly everything I need to have serviced. There's documented proof of what's needed. I will continue to have my mazdas serviced here. Always done right, the first time
Bryan in the auto service department is awesome!! He takes the time to ensure all my concerns are taken care of and explains everything in detail. This guy never stops serving customers!!
Bryan does an amazing job and is a professional whennit cones to handling my car service. Thank you Mazda service team.
They are a awesome Dealer place very generous
The service staff are great, especially my service advisor Brian. I live closer to other Mazda dealers but always use IPAC Ingram for the best service. Thank you for caring.
Great service all the time!! Thank you so much.
Mark was fast and set my car up to go back fast to take back for oil change,and explained what was going on with my car Thank you
They took a really long time to give me my car back but the service was good and staff was friendly
Great and quick service, will certainly return.
Aaron provided great service and is very knowledgeable.
I always have a great experience at Ingram park Mazda. Everyone is friendly and attentive. Thank you guys so much!!
The staff was very pleasant and professional. The woman who took my payment was knowledgeable regarding Mazda vehicles. Bryan and the mechanic that worked on my car were very helpful in guiding me to make the best decision regarding the maintenance needed for my vehicle. This is my first time going to IPAC Mazda as this is our first Mazda. I am going to return for future maintenance. No complaints.
Aaron was very helpful and good. He was able to get me in and out in a short period of time
I went to Ingram Park Mazda for my Mazda 6 factory recall. Aaron and Sandy are great!!! It took me less than 10 minutes to complete paperwork and turn-in vehicle. Recall was complete by the end of the day. Also, Aaron and Sandy arranged a shuttle for me to/from my house. I recommend Ingram Park Mazda to all zoom-zoom fans!
Always a great experience! Great customer service and my oil change was completed in a timely manner. Looking forward to coming back.
Loved my experience with the service center at Mazda! Took my car in, they were very friendly, helpful and very efficient in getting me the information I needed and the repairs done on my car! Thank you very much to Mark and everyone else who helped me out! I appreciate yalls hard work 🙂
Really fast and assuring service. They let me know exactly what I need and didn't fluff the conversation. Mark, thank you very much for seeing me despite not having an appointment!!!
IPAC has been my go-to for car maintenance for over 10 years. I recently had my car serviced and Aaron went above and beyond to make sure we had a good experience. Thank you for the excellent customer service!
Excellent customer service. Quick in & out oil change & tire rotation.
Awesome job and service. From service for dept to advisor and tech team, it was evident that they all work together to meet customers needs. I had a freaky tire mishap on my way home to Houston and they helped me right away. Replaced with new tire and inspected the car's condition. I was back on the road within 2hrs. Thanks!!
Great service and was in communication with us
Excellent and warm service, comfortable waiting area and quick feedback on the status
I always get the best service at Mazda Dealership maintenance service... Thank you! Brian Rodriguez, for the great help. Have a bless Day!!
No issues with service or wait. I wish there was a no TV waiting area.
Great service
I’ve always had good experiences at this busy shop. Aaron and his team helped me navigate my warranty processes, and they are always very accommodating. They have even helped me save a few dollars! As long as I own my Mazda, I’ll keep brining it back here.
Great customer service.
I was having issues with my emergency brake and it was recommended I take my car to the dealership to have it fixed. Aaron was very communicative and the service was prompt. I liked that they sent a video going over the problem and I could approve repairs online.
Took car in cause I was having issues with warranty comp after firestone said I was gona need a whole new ac to find it was just a hose n switch.i appreciate the professionalism, speed and knowledge they had.. Mark very helpful would bring car back 100%
My service advisor Brian at IPAC Mazda is always professional and friendly! Always feel welcome and taken care of!!
Customer service staff was friendly, in particular Mark was courteous and professional.
Great and appointment went smoothly.